Read our latest announcements and find out where you can meet with us at events and tradeshows around the world
Start your digital transformation at IP EXPO Manchester with the latest IT innovations that will transform, power and change the way your teams work to drive your business forward! An excellent place for us to show case our latest releases.
February 26th, CCW, Berlin - CC4Skype, Dutch brand leader in Omni Channel Contact Center Solutions for Skype for Business, has introduced Social Media and extended Web Chat at the CCW (Berlin). Social Media and extended Web Chat are using the same powerful routing engine as for voice and e-mail. CC4Skype now provides the possibility to perform real-time web care to elevate customer experience.
The ultimate event for all Call and Contact Center professionals in Europe. Hosted this year in the London ExCel. The go-to event to gain insights into the latest developments and innovations in the world of customer dialogue. An environment perfect for CC4Skype to show case our latest releases.
This years AudioCodes Accelerate event will be held from March 19 – 22 in Tel Aviv, Israel. As proud partner, CC4Skype will be present. Partners and customers of the Telecom Service Provider will come together in Israel to discover the latest industry trends and solutions.
PENNINE PARTNERS CC4SKYPE TO OFFER OMNICHANNEL SKYPE FOR BUSINESS CONTACT CENTRE SOLUTION
Pennine, the leading communications, data, networking specialist has signed a UK partnership agreement with Netherlands customer care software provider, CC4Skype.The new deal gives Pennine access to CC4Skype’s Microsoft-certified omnichannel contact centre solution.
Designed specifically for, and natively integrated with, Skype for Business (SfB), it enables customer interaction via telephony, social media platforms and chat to email. In addition it incorporates extensive customer interaction reporting tools and can be integrated with key Customer Relations Management and Unified Communications (UC) applications.