available now in cc4skype
In this webinar, we will present and demonstrate the added value of Social Media scanning & handling and Web Chat for customer contact centers.
Pennine, the leading communications, data, networking specialist has signed a UK partnership agreement with CC4Skype.
CC4Skype, Dutch brand leader in Omni Channel Contact Center Solutions for Skype for Business, has introduced Social Media and extended Web Chat at the CCW (Berlin).
Easy to implement and use. The software is very intuitive, quick to set up, highly functional and operates on-premise, in the cloud or hybrid.
All channels, Email, Voice, Web Chat and Social Media, are managed from one administration tool and one client.
Natively integrated with Microsoft Skype for Business, Teams and Dynamics. Three layers of collaboration capabilities for customers.