Customer Delight
CC4Teams is a feature-rich Customer Contact Enablement platform certified by Microsoft. And is designed to empower its users to enhance customer interactions.
Reduce Friction
Streamline interactions, equip agents with powerful tools and resources, and gain real-time insights to enhance performance and make data-driven decisions.
Empower your team
Boost agent confidence, reduce friction, and easily deliver exceptional customer service. Unleash your team’s potential and delight your customers.
Empower your organization
In today’s hybrid world, a reliable communication platform is essential to delight your customers.
In today’s hybrid world, Customer Contact teams are often dispersed and require a reliable end-to-end solution that reduces friction while ensuring fast responses, personalized experiences, and round-the-clock availability, regardless of location, time, and channel of choice.
CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.
Empower your employees with tools that will boost their confidence, reduces frustration, and increases their ability to delight customers. Automate repetitive tasks and provide quick access to customer information, this will minimize response times, increase productivity and foster personalized engagements.
FREE LIVE DEMO
Request a free live demo today. We will gladly show you how our contact center solutions make
it easy to improve customer experience.
CC4Teams is fully Microsoft Teams native
Same easy-on-the-eyes design
Focus on what’s important. No distractions and no clutter only the features and functions you need. This will allow you to collaborate and work as effient as possible.
Customer Contact Enablement
CC4Teams is an Omni-Channel Customer Contact Solution is certified by Microsoft and natively integrated into Microsoft Teams. Regarding Customer Contact Enablement, CC4ALL has become the authority in improving communication while empowering employees.
CC4Teams demo on-demandReduce Friction
Focus on ease of use and empower your team
Equip agents with the necessary tools and resources to provide exceptional service. From knowledge bases and FAQs to canned responses and automation. Skilled-base routing streamlines processes and reduces the effort required to handle customer queries. CC4Teams offers real-time insights and analytics, enabling managers to monitor performance, identify trends, and make data-driven decisions.
Latest News
Delighting your customers becomes as effortless as a walk in the park
Revolutionize Customer Contact with CC4Teams: seamless integration, enhanced routing, and conversational IVR Introducing the revolutionary enhanced skill-based routing feature in our all-new CC4Teams client, where delighting your customers becomes as effortless[…]
Read moreCC4Teams natively Integrates with Salesforce
Elevate your Customer Contact Experience: CC4Teams & Salesforce Integration Webinar Are you ready to revolutionize your sales process and elevate Customer Contact to new heights? Watch the webinar on-demand now.[…]
Read moreThe new CC4Teams client is almost here
Explore the power of Omni-Channel communication with the New CC4Teams Client. From Email to voice calls, chat to socials and video conferences, picture a customer contact enablement platform that enhances[…]
Read moreCertifications
CC4Teams is Certified as Extended Contact Center Solution for Microsoft Teams
Information Security ISO certification 27001 and reached Microsoft Saas Apps Security and compliance.